ECommerce Fulfillment comprises the process of receiving, processing, and shipping a customer order. A fulfillment service is defined as a third-party company that provides these order fulfillment steps on behalf of another party, such as an online seller.
These general definitions can apply to many types of orders, from large business-to-business (B2B) orders, to individual direct-to-consumer (D2C) orders.Because we’re an Internet fulfillment company, for this post we’ll talk in particular about eCommerce order fulfillment, which we’ll more specifically define as the steps involved in receiving, processing and delivering online orders to end consumers at residential addresses.
To help better understand exactly what eCommerce order fulfillment is, let’s walk through the different steps involved, starting with receiving.
ECommerce fulfillment Services entails the following steps:
Confirm sales order.
Configuring the order (if there is more than one piece or product).
Booking the order
Acknowledging and confirming the order is booked.
Invoicing / billing the customer.
Determining the shipping address where the item will be sent.
Sourcing the order – determining which facility to ship it from.
Determine the carrier which will be used to ship the item.
Issuing order changes initiated by the customer after-the-sale, substituting for pieces no longer in inventory, or updating the order with newer pieces in inventory.
Processing the order – the physical picking and packing of the order at a warehouse or distribution center.
Shipping the order, which may go directly to the customer or to one or more distribution points.
Delivering the order to the customer.
Settling, receiving, and processing payment for the received order.
Handling returns of unacceptable or damaged goods by either refilling the order or refunding the customer.
International 3PL is the preferred 3PL Provider for many national and International companies who look for a partner to help deliver their products to the customers in a timely manner.
Our Order Fulfillment services are proven to deliver the right solution. That is why we are the company of choice for many companies when it comes to pick and pack services
With warehouses open on Saturday , we can expedite your fulfillment services .
In Conclusion , International 3PL is well equipped to handle all your warehousing and distribution needs.
Contact us for more information